Search results

Business process reengineering applied to the order fulfillment process is becoming very popular. This research provides an overview of reengineering order fulfillment and presents some methodologies which may be helpful to managers. Several examples from the literature are provided as illustrations of issues involved in reengineering order fulfillment. Critical success factors are described including organizational structure, information technology architecture, and performance measurement. Three computer manufacturers are studied to identify the impetus for reengineering order fulfillment, opportunities and problems. Issues associated with benchmarking order fulfillment as an input to reengineering are also presented.

Contends that in order to be successful with many quality improvement techniques ‐ such as TQM, empowerment, re‐engineering and continuous improvement ‐ it is vital that employees be able to articulate their ideas and inquiries. An atmosphere that facilitates and encourages brainstorming will enhance employees’ desire and ability to articulate their viewpoints. Elaborates on the importance of this aspect of employee empowerment and also addresses implementation issues.

The study exemplifies authentic leadership (AL) and relates it to project success (PS) with the mediating variables of organizational learning (OL) and organizational innovation (OL). None of the existing studies on AL and PS have worked on the mediation of OL and OI on these factors. So far, this paper tries to fill gap between these factors.

The study is done by testing the hypothesis by utilizing the approach of deduction. The tool of data collection utilized is a survey. The methods of data collection involved qualitative techniques as primary approaches of investigation. The study population involves multinational and national companies/organizations working directly or indirectly for CPEC projects. A total of 295 questionnaires were used to gather data from top-level and middle–level management from private or government sector companies working individually or collaboratively on CPEC projects. Out of 295 questionnaires, 35 were rejected for being incomplete, and 260 were further analyzed for research purposes. SPSS and AMOS-21 statistical packages were used for analysis or correlation among variables.

This study claims the positive impact of AL on PS while the OI and OL play a mediating role.

This study will add significant literature related to project management. These outcomes gave data on the primary systems of project management that are utilized in the projects or in various organizations to assess the accomplishment of the project with AL, OL and OI.

It has gained popularity in the world of management researchers due to its uniqueness and desirability. This study of AL and PS has been comprehensively deliberate to find the variables that affect them. The idea is to analyze the possible effects of OL and innovation on authentic leaders and the overall PS in the China–Pakistan economic corridor (CPEC).

The purpose of this paper is to provide an overview of the history and existing research on continuous improvement (CI).

Extensive review of the literature.

This paper provides an overview of CI, its inception, how it evolved into sophisticated methodologies used in organizations today, and existing research in this field in the literature.

The literature on classification of CI has so far been very limited. The paper reviews a large number of papers in this field and presents the overview of various CI implementation practices demonstrated by manufacturing organizations globally. It also highlights the sophisticated CI methodologies suggested by various researchers and practitioners in the field of CI.

The literature on classification of CI has so far been very limited. The paper reviews a large number of papers in this field and presents the overview of various CI implementation practices demonstrated by manufacturing organizations globally. It also highlights the sophisticated CI methodologies suggested by various researchers and practitioners in the field of CI.

The paper contains a comprehensive listing of publications on the field in question and its classification. It will be useful to researchers, improvement professionals and others concerned with improvement to understand the significance of CI. It should be of value to practitioners of CI programmes and to academics who are interested in how CI has evolved, and where it is today. To the authors’ knowledge, no recent papers have provided an historical perspective of CI.

The various quality improvement (QI) frameworks and maturity models described in the health services literature consider some aspects of QI while excluding others. This paper aims to present a concerted attempt to create a quality improvement maturity model (QIMM) derived from holistic principles underlying the successful implementation of system-wide QI programmes.

A hybrid methodology involving a systematic review (Phase 1) of over 270 empirical research articles and books developed the basis for the proposed QIMM. It was followed by expert interviews to refine the core constructs and ground the proposed QIMM in contemporary QI practice (Phase 2). The experts included academics in two academic conferences and 59 QI managers from the New Zealand health-care system. In-depth interviews were conducted with QI managers to ascertain their views on the QIMM and its applicability in their respective health organisations (HOs).

The QIMM consists of four dimensions of organisational maturity, namely, strategic, process, supply chain and philosophical maturity. These dimensions progress through six stages, namely, identification, ad-hoc, formal, process-driven, optimised enterprise and finally a way of life. The application of the QIMM by the QI managers revealed that the scope of QI and the breadth of the principles adopted by the QI managers and their HOs in New Zealand is limited.

The importance of QI in health systems cannot be overstated. The proposed QIMM can help HOs diagnose their current state and provide a guide to action achieving a desirable state of quality improvement maturity. This QIMM avoids reliance on any single QI methodology. HOs – using the QIMM – should retain full control over the process of selecting any QI methodology or may even cherry-pick principles to suit their needs as long as they understand and appreciate the true nature and scope of quality overstated. The proposed QIMM can help HOs diagnose their current state and provide a guide to action achieving a desirable state of quality improvement maturity. This QIMM avoids reliance on any single QI methodology. HOs – using the QIMM – should retain full control over the process of selecting any QI methodology or may even cherry-pick principles to suit their needs as long as they understand and appreciate the true nature and scope of quality.

This paper contributes new knowledge by presenting a maturity model with an integrated set of quality principles for HOs and their extended supply networks.